Privacy Policy

Responsible for data processing:

SK Closer Taxi KG
Enenkelstraße 20/8-9
1160 Vienna
Austria

Contact:
Email: info@closer.at
Phone: +43 1 234 567 89

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing in the context of our website and our services.

Processed Data:

• Name
• Email address
• Phone number (optional)
• Message
• Date and time of inquiry

Purpose of Processing:
Processing your inquiry and communication with you

Legal Basis:
Art. 6 para. 1 lit. b GDPR (contract initiation) and Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to your inquiry)

Storage Duration:
Your data will be deleted as soon as it is no longer required for the purpose, but at the latest after 3 years, unless legal retention obligations prevent this.

Processed Data:

• Name, address
• Email address, phone number
• Booking details (pickup location, destination, date, time)
• Payment information (if required)
• Special requests or requirements

Purpose of Processing:
Processing the booking, fulfillment of the transportation contract, communication regarding the booking, invoicing

Legal Basis:
Art. 6 para. 1 lit. b GDPR (contract fulfillment), Art. 6 para. 1 lit. c GDPR (legal obligations, e.g., retention obligations)

Storage Duration:
Your data will be stored for the duration of the contractual relationship and beyond in accordance with legal retention obligations (particularly under the Austrian Commercial Code and Tax Code), typically 7 years.

Processed Data:

• IP address
• Date and time of access
• Requested URL
• Amount of data transferred
• Browser type and version
• Operating system

Purpose of Processing:
Ensuring system security, error analysis, website optimization

Legal Basis:
Art. 6 para. 1 lit. f GDPR (legitimate interest in system security)

Storage Duration:
Log files are stored for a maximum of 7 days and then automatically deleted.

Our website uses cookies. Cookies are small text files that are stored on your device. We use cookies to make our website more user-friendly and to enable certain functions.

Legal Basis:
Art. 6 para. 1 lit. f GDPR (legitimate interest in the functionality of the website)

You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You have the following rights regarding your personal data:

• Right of Access (Art. 15 GDPR): You can request information about your personal data processed by us.
• Right to Rectification (Art. 16 GDPR): You can request the correction of incorrect or the completion of your personal data.
• Right to Erasure (Art. 17 GDPR): You can request the deletion of your personal data, provided that no legal retention obligations prevent this.
• Right to Restriction of Processing (Art. 18 GDPR): You can request the restriction of processing of your personal data.
• Right to Data Portability (Art. 20 GDPR): You can request that we transmit your personal data to you in a structured, common, and machine-readable format.
• Right to Object (Art. 21 GDPR): You can object to the processing of your personal data if it is based on Art. 6 para. 1 lit. f GDPR.
• Right to Lodge a Complaint (Art. 77 GDPR): You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates the GDPR.

Contact for Exercising Your Rights:
Email: info@closer.at
or in writing to the address specified above

We use technical and organizational measures to protect your personal data against loss, destruction, manipulation, and unauthorized access. Our security measures are continuously improved in line with technological developments.

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.

Last Updated: January 2025

Austrian Data Protection Authority:
Österreichische Datenschutzbehörde
Barichgasse 40-42
1030 Vienna
Austria
Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: https://www.dsb.gv.at